Use case · Legal intake

AI Call Handling for Legal Intake

A new-matter call deserves a clean first conversation. CallTurbo answers every inbound intake call, captures the matter and urgency, and routes it to the right person with context — so first conversations stay organized instead of becoming callback confusion.

Why intake teams use it

The first call sets the tone.

Potential clients often call once. CallTurbo makes sure that call is answered, the matter is captured, and it reaches the right person — before it slips into a voicemail queue or an unstructured callback.

01

Answer

Every intake call gets an immediate first response, day or night.

02

Qualify

Matter type, urgency, and basic context are captured up front, not reconstructed later.

03

Route

The call moves to the right person with the context needed to follow up cleanly.

What it covers

Structure around the new-matter line.

CallTurbo runs 24/7 in English and Spanish, keeps your existing firm number, and treats after-hours intake calls with the same discipline as daytime ones. Onboarding starts with a private consultation so qualification and routing match how your firm handles new matters.

FAQ

Common questions from intake teams.

After hours?

Yes — 24/7 coverage means off-hours intake calls are answered, qualified, and queued.

Keep the firm number?

Yes. CallTurbo sits behind your existing number.

Languages?

English and Spanish.

Setup?

A private consultation so routing matches your intake process.

Private consultation

Set up CallTurbo for your intake line.

Onboarding is a real conversation so qualification and routing fit your firm.