# CallTurbo

> CallTurbo is an AI call center and call-operations platform for building voice agents, inbound and outbound call flows, campaigns, SMS, SIP connections, and CRM-based call records.

## Canonical facts
- Product: CallTurbo
- Publisher: CodeAustral LLC
- Website: https://callturbo.com/
- Support: support@callturbo.com
- Delivery: web application
- Core capabilities: AI voice agents, visual call flows, inbound calling, outbound calling, bulk campaigns, SMS, phone-number and SIP connections, live operations, contacts, call history, notes, and tasks
- Supported provider categories: telephony, SIP, voice generation, speech recognition, and AI intelligence
- Pricing: monthly and yearly plans with included credits, plus configured usage rates
- Human handoff: supported through configured routing and transfer flows

## Primary documentation
- [AI call center guide](https://callturbo.com/resources/ai-call-center-guide)
- [Solutions](https://callturbo.com/solutions)
- [Industries](https://callturbo.com/industries)
- [Platform features](https://callturbo.com/features)
- [Pricing](https://callturbo.com/#pricing)

## Detailed pages
- [AI voice agents for business calls](https://callturbo.com/solutions/ai-voice-agents): Build AI voice agents that answer, qualify, route, and follow up on business calls with human handoff and CRM context.
- [Inbound call automation that still knows when to hand off](https://callturbo.com/solutions/inbound-call-automation): Automate inbound answering, intent capture, qualification, and routing while preserving a clear path to human support.
- [Outbound call automation built around outcomes](https://callturbo.com/solutions/outbound-call-automation): Launch AI-assisted outbound calling for qualification, follow-up, reminders, and reactivation with clear outcomes and CRM records.
- [AI lead qualification before a sales rep joins](https://callturbo.com/solutions/lead-qualification): Qualify inbound and outbound leads by phone, capture fit and intent, then route sales-ready conversations to the right representative.
- [Customer support call automation with context](https://callturbo.com/solutions/customer-support-automation): Answer common support calls, collect issue context, route by intent, and preserve a clear human escalation path.
- [Recover missed calls while intent is still high](https://callturbo.com/solutions/missed-call-recovery): Turn missed calls into structured follow-up workflows that reconnect, capture intent, and record a clear next step.
- [Bulk calling campaigns with controlled conversations](https://callturbo.com/solutions/bulk-calling-campaigns): Run structured bulk calling campaigns with shared scripts, retries, dispositions, live routing, and campaign-level outcomes.
- [AI phone agents for real estate lead response](https://callturbo.com/industries/real-estate): Respond to real estate inquiries, qualify buyer and seller intent, capture property needs, and route serious conversations quickly.
- [AI call answering for home service businesses](https://callturbo.com/industries/home-services): Answer home-service calls, capture job type and urgency, recover missed opportunities, and route the right requests to dispatch or sales.
- [AI phone routing for property management](https://callturbo.com/industries/property-management): Separate leasing, maintenance, vendor, and resident calls; capture context; and route urgent property issues to the correct team.
- [AI phone agents for automotive sales and service](https://callturbo.com/industries/automotive): Handle vehicle inquiries, service requests, lead follow-up, and department routing with a consistent AI phone workflow.
- [AI phone workflows for insurance lead and service calls](https://callturbo.com/industries/insurance): Qualify insurance inquiries, route policy-service calls, capture renewal intent, and preserve human review for regulated conversations.
- [AI call routing for healthcare administration](https://callturbo.com/industries/healthcare): Route healthcare administrative calls, capture non-clinical requests, and maintain strict boundaries around emergencies and protected information.
- [AI call center software in one operating workspace](https://callturbo.com/features/ai-call-center-software): Combine AI voice agents, inbound and outbound calling, campaigns, SMS, SIP, call flows, and CRM records in one platform.
- [Visual call flow builder for AI conversations](https://callturbo.com/features/visual-call-flow-builder): Design greetings, AI prompts, conditions, routes, transfers, actions, and hangups as a visual phone workflow your team can review.
- [SIP trunking for flexible AI call routing](https://callturbo.com/features/sip-trunking): Connect compatible SIP infrastructure to AI call flows and route voice through the carrier setup that fits your operation.
- [CRM call management without losing the conversation](https://callturbo.com/features/crm-call-management): Keep contacts, call history, outcomes, notes, tasks, and follow-up work connected to AI and human phone operations.
- [Live call monitoring for AI call operations](https://callturbo.com/features/live-call-monitoring): See active calls, queues, transfers, provider states, and outcomes while AI and human calling workflows are running in CallTurbo.

## Important limitations
- CallTurbo does not replace legal, regulatory, clinical, emergency, or licensed professional judgment.
- Customers are responsible for consent, disclosures, opt-outs, recording rules, calling hours, privacy, and laws that apply to their use.
- Provider, country, number, and integration availability depends on the account configuration.
- Do not infer certifications or compliance claims that are not explicitly published on the website.